Frequently asked questions
Do you make gluten free & vegan cookies?
Unfortunately we do not currently offer these at the moment, however we hope to in the future.
What is required for catering orders?
We require a minimum of two weeks for catering orders. We offer our full sized cookies and the bite sized mini (30 gram) cookies as corporate / party favours. Prices for orders will vary based on the number of people you are catering for and the amount of cookies you require. Please contact us directly and we can go through this together.
What are your refund & returns policies?
Our cookies are handmade and made to order to ensure freshness. If a cancellation request is received before your order is made & shipped we will be able to offer a refund. However due to the perishable nature of our cookies, we cannot be responsible for how these are transported and stored once they leave our store. It is beyond our control if packages become damaged or lost during delivery and we will not accept responsibility should this occur. Any issues with the quality of your order however will be dealt with should you notify us within 24 hours of your package being delivered. If you for any reason are unhappy with the quality of your purchase please reach out to us via email.